Privacy Policy
Effective Date: 25/08/2024
Casa VillaVerde (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data we collect from our guests and visitors to our website, https://villaverdebnb.com.
This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect the following types of personal information:
•Name
•Email address
•Physical address
This data is collected when you book a stay with us, contact us, or subscribe to our newsletter.
2. How We Use Your Information
We use your information for the following purposes:
•To process bookings and manage your stay.
•To communicate with you about your reservation or inquiries.
•To send marketing emails and offers (if you have opted in).
•To comply with legal and regulatory obligations.
3. Sharing Your Information
We may share your information with the following third-party service providers:
•Payment Processors: To process payments securely for your booking.
•Online Travel Agencies: For managing reservations through platforms like Airbnb and Expedia Group.
•Analytics and Advertising Tools: We use services like Google Analytics, Facebook, and Klaviyo to help improve our website and marketing efforts.
4. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activity on our website. You can opt out of cookies and tracking by adjusting your browser settings or selecting your preferences when prompted by our cookie banner.
5. Data Storage and Security
We store your personal information securely using encryption and protect it in compliance with GDPR. Your data is stored on secure servers via our cloud provider, Oracle. We implement measures to ensure that your data is protected from unauthorized access, loss, or misuse.
6. Your Rights Under GDPR
As a resident of the European Union or the UK, you have the right to:
•Access the personal information we hold about you.
•Request the correction or deletion of your personal data.
•Restrict or object to the processing of your data.
•Withdraw your consent for data processing at any time.
To exercise these rights, please contact us at [email protected].
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
•Email: [email protected]
•Address: Casa VillaVerde, Calle Compostela No. 463 A, Habana Vieja, La Habana, Cuba